Ronald McDonald House Charities of San Diego


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Rules & Guidelines

The Ronald McDonald House seeks to provide you a “home-away-from-home” while you are caring for your child.

Bell-family

We have a variety of rules to ensure that each family is supported, respected, and finds respite during their stay. Please note, guests may be asked to leave the House immediately if they violate Ronald McDonald House rules.

House Rules

  • If any person in a family, or anyone who has visited the House, has been exposed to a contagious illness such as chicken pox or measles, please inform Ronald McDonald House staff immediately.
  • No smoking is allowed in or around the House.
  • No drugs or alcohol are allowed in or around the House.
  • A family’s length of stay is not solely determined by length of hospitalization. Learn more about service eligibility>>
  • All guests must wear a House-issued wristband during their stay.
  • Ronald McDonald House staff reserve the right to enter rooms whenever necessary, including for weekly room inspections.
  • The House suggests a $20/night donation and also requests a $40 nonrefundable room deposit.
  • Guests may be asked to reimburse the House for missing or damaged property.
  • Guests are responsible for cleaning up after themselves and their visitors.
  • Each family is assigned a house chore to be completed by 4:00pm daily. If a family is unable to complete an assigned chore on time, they must notify staff.
  • Children under age 18 must be supervised at all times by a parent or legal guardian (not by another houseguest). The only exception is when the child is enrolled and participating in the on-site Ronald McDonald House School.
  • Children under age 18 may not use the computer lab without their parent or legal guardian present.
  • Noise levels must be kept to a minimum after 10:00pm.
  • Laundry cannot be left unattended and must be removed from the washer and dryer promptly.
  • Food and drinks are only allowed in the dining room and TV rooms. Please do not eat or drink in guest rooms, activity rooms, or the living room.
  • TV rooms are for common use. Guests should not sleep in a TV room or lock its door.
  • The House meals program is only for Ronald McDonald House guests and day visitors wearing hospital-issued wristbands.

Checking Out

Checkout time is before 10:00am daily. Before checkout, guests must:

  • Notify staff of their expected departure date
  • Empty all room trash containers into the large trash and recycling containers in the laundry rooms
  • Remove food from personal pantry and refrigerator
  • Complete the room inventory checklist with a staff member
  • Return room keycards to the front desk

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Events & Ways to Help

Red Shoe Day: Register Today!
May 24, 2023
Red Shoe Day: Register Today!
Nov 1, 2022 Snacks Needed Between Meal Services
Jan 1, 2023 Order Cozy Clothes for Families
Mar 27, 2023 Support our Day Visitors
Mar 27, 2023 Host a Holiday Activity
See All Events

Around The House

Many Hearts Legacy Society Member Shares Big Heart through Service and Giving
Many Hearts Legacy Society Member Shares Big Heart through Service and Giving

Maria Alfaro-Krick has a big heart for children. An elementary school teacher by professio …

2021-2022 Impact Report: Because You Give
2021-2022 Impact Report: Because You Give

What a difference you make! Donors and volunteers have a tremendous impact in helping fami …

Dinner with Friends “Hangs Ten” to Celebrate 10 Years of Giving
Dinner with Friends “Hangs Ten” to Celebrate 10 Years of Giving

Carlos Sanguinetti & Matt Teeter Mark 10 Years of Dinner with Friends In 2009, a medic …

See All News

Stories From Our Families

A New Chance at Life
A New Chance at Life
Together from Day One
Together from Day One
Emma Joy’s Journey
Emma Joy’s Journey
Declan’s Crew
Declan’s Crew
Together with Valeria
Together with Valeria
Cheering for Kayla
Cheering for Kayla
See More Stories

Thank You to Our Sponsors

Qualcomm

Dillard’s

UBS

Sycuan

San Diego Padres

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Ronald McDonald House Charities® of San Diego
2929 Children's Way, San Diego, CA 92123

©RMHC.
The following trademarks used herein are owned by McDonald’s Corporation and its affiliates; McDonald’s, Ronald McDonald House Charities, Ronald McDonald House Charities Logo, RMHC, Ronald McDonald House, Ronald McDonald Family Room, and Ronald McDonald Care Mobile.